Monitoring/Response Service
Provides a call monitoring service to answer alert calls generated by a telecare system in a person's home. Staff within the call monitoring can often talk with the person in their home through a speech unit (lifeline unit). Depending on the type of alert, a call monitoring service will provide an appropiate response. This may include coming out to the person; contacting friends/relatives; or contacting emergency services, GP, etc.
Provide a lifeline unit (alarm speech unit) linked into your telephone. A person can call for help by simply pressing the button on the pendant alarm. Trained advisors will respond to the call and provide an appropriate response (call a family member/friend or neighbour). The monitoring service can also call a doctor or emergency services if required.